![]() ![]() For example, you play games bought from Russia on a console that was purchased in the US and vice-versa. That means that if you purchased your console from a certain country it will only be able to play discs that have also been bought from the same region. ![]() Your DVDs are Meant for a Different RegionĪ lot of devices are region-locked and the Xbox One is no exception. If you think it’s already placed correctly but your Xbox still won’t play the DVD you could try tilting it back a little (while holding it) to make sure that the disc reaches its intended position inside the drive.ġ-3. If the console is tilted to the side, the disc won’t be able to reach its intended position so it’s important to only position it horizontally. In order to check if that’s the case, you’ll first need to eject and then make sure the console is placed on a completely horizontal surface. If you just installed your console and it has trouble playing any disc, not just certain ones, it’s possible that the optical drive’s laser isn’t able to do its job properly, namely read the information found on the disc. Your Xbox One Was Not Set Up ProperlyĪnother common reason why your Xbox One won’t play DVDs could be related to the way the console was set up. Deep scratches almost always make the DVD unplayable but common stains can be cleaned and a lot of the time that can get your disc working again.ġ-2. If you suspect one of your DVDs is defective make sure to check for scratches, dust, smudges, or fingerprints and gently clean the disc with a microfiber cloth if needed. It’s easy to check if that’s the case by simply trying to play multiple DVDs and seeing if your Xbox One finds it hard to play just some of them. This problem is less common with newer discs but if your Xbox won’t play a DVD of an older game offline, it’s possible the disc has been damaged. Why Xbox One Won't Play DVDs? Problems and Solutions 1-1. ![]()
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